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Install/maintain/support/diagnose various proxy/filtering solutions Install and configure upgrades/updates Configure and maintain Web/Email filtering policies Perform database maintenance on Web/Email filtering management consoles Maintain/update documentation, as well as, document exceptions to standards. At least 5 years of experience supporting multiple customer base systems and network environments utilizing either Symantec (Bluecoat), McAfee Web Gateway, or Cisco /WSA. Provides timely and adequate response to threats/alerts, including off-hour support. The ability to assess security events to drive to a resolution. Bachelor’s degree in computer science, specialized systems training, or equivalent work experience Basic core Routing & TCP/IP knowledge Strong, organizational, analytical, and interpersonal skills Ability to execute with a sense of urgency